The importance of building military cultural competency is oftentimes recognized when in a situation where more knowledge is needed. Marjorie Morrison, CEO and founder of PsychArmor Institute shares her organization’s efforts in creating awareness for employers and HR departments through education to help close the civilian-military divide. Click here for part 1 of Military Culture.
Interview recorded Oct 11, 2017. Hosted by Robert Traynham.
Read a partial transcript of this interview below:
Robert Traynham: Marjorie, I read with interest PsychArmor Institute in terms of what you do, and as I understand it, you have three online courses that employers can take to raise their awareness. Talk to us about that.
Marjorie M: We have a … yes. We have a library of over 165 free online courses. And they are highly engaging. [00:04:00] Things are animated, we embed videos, we film people, we get our content from the best experts in the country. Then we make them free, we give free continuing education for HR folks. But they’re designed for people to come in, like a library, just get what you need.
They’re short, they’re 10, 15 minutes, so that if you’re not interested in OFCCP guidelines, you don’t have to take that course, but if you want to know how to create a peer mentor program, [00:04:30] or best practices for a veteran employee resource group, we have all kinds of courses on that.
Robert Traynham: You know, Marjorie, I think we should let our folks that are watching at home or on their smart device, remind them of three things. One, it’s free. Secondly, it’s online. And thirdly, it’s self-guided, so you could perhaps maybe do this in your cubicle, in your corner office, or perhaps on an airplane, or your iPhone, whatever the case may be.
Marjorie M: Yes, exactly.
Robert Traynham: It follows you no matter where you are.
Marjorie M: That’s right. And we have a partnership program and will take any company, any organization, set them up with a custom [00:05:00] URL link. We’ll put their logo at the top, they could pick whatever courses they want. They have admin access, and it’s all no cost.
Robert Traynham: That’s interesting. So it’s highly customizable, depending on the unique interest and/or needs of the company, or organization.
Marjorie M: Yes.
Robert Traynham: Is any organization or company too small or too big to join?
Marjorie M: Absolutely not. We are averaging about 3,000 learners a day. We are looking to train, we want to hit a million learners. Our courses, in most of them we would talk about … we have a lot for employers, we train a lot of healthcare providers, [00:05:30] we have course for volunteers, non-profits, educators. So we have quite a bit of different … they’re categorized in quite a bit of different bins. We’ve got something for everyone, and we want everyone to go out there and learn how to best support our veterans.
Robert Traynham: And Marjorie, where can they go to find out more information?
Marjorie M: www.psycharmor.org
Robert Traynham: In the few moments that we have left, as I understand it, you commissioned a poll, or some type of a survey, and you have about 15 things that veterans want us to know about them. What are some of the highlights? [00:06:00] Two or three of them.
Marjorie M: Yeah. It’s interesting, because people say, “What do I need to know?” And I think we thought, well, we don’t really know what people need to know about the military, because what we think maybe is not as important. So we did a poll about a year ago and said to all service members, veterans, “What’s one thing that you would want a civilian to know about you?” And we got 15 of the top things. We were shooting for 10, we got 15. You have to take the course, it’s 15 minutes, it’s our most popular course, so we will tell you all of them.
[00:06:30] But I’ll tell you, one that stand out is that we don’t all have PTSD, or that they don’t all have PTSD. I didn’t serve. But that’s a big one, is that there’s often times and assumption that veterans come back and they all have PTSD.
And another one is that those that do have PTSD are not violent. Because somehow, we have this association that PTSD makes people violent and unpredictable, and it’s actually the opposite. People that typically have PTSD [00:07:00] are more quiet, and reserved, and stay away from people in situations.
Robert Traynham: Marjorie Morrison, thank you very much for joining us. Always good to have you on the program. Please keep up the great work.
Marjorie M: Thanks so much for having me.
Robert Traynham: All right. You take care.
And thank you for joining us as well. For more great conversations with leaders in your community and across the nation, visit ComcastNewsmakers.com. I’m Robert Traynham.